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Authorization Reversal
The authorization reversal service releases the hold that an authorization placed on a
customer’s payment card funds.
Each card-issuing financial institution has its own rules for deciding whether an
authorization reversal succeeds or fails. When a reversal fails, contact the card-issuing
financial institution to learn whether there is a different way to reverse the
authorization.
GPX
supports authorization reversal after void (ARAV),
therefore you can reverse an authorization after you void the associated capture.An authorization reversal is a follow-on transaction that uses the request ID returned from
an authorization. The main purpose of a follow-on transaction is to link two transactions. The
request ID links the follow-on transaction to the original transaction. The authorization
request ID is used to look up the customer’s billing and account information in the
Bank of America
database. You are not required to include those fields in the full
authorization reversal request. The original transaction and follow-on transaction are linked
in the database and in BA360
.The full authorization reversal service works for debit cards and prepaid
cards in addition to credit cards.
IMPORTANT
You cannot perform an authorization reversal if a transaction is in a
review state, which can occur if you use a fraud management service. You must reject the
transaction prior to authorization reversal. For more information, see the fraud management
documentation in
BA360
.